Department:

Business Software Solutions

Reporting To: 

S’busiso Mkhondwane

Purpose: 

To plan, install/implement, configure, administer and maintain the SQL Data Warehouse, ensuring optimal performance, efficient and effective use of resources including operational reporting and analytics.

Key Areas of Responsibility: 

• Design, develop and maintain business intelligence solutions
• Design, develop and maintain operational reports and dashboards/visualisations
• Identify and resolve data reporting issues
• Liaise with fellow developers and business analysts to optimize poor performing queries
• Recommend improvements to provide optimum reporting solutions
• Provide technical support and diagnose incidents, implement solutions or escalate problems to relevant internal IT staff or vendors
• Ensure all BI related incidents or service requests are resolved effectively, and customer satisfaction optimized

Behavioral Competencies

• Dynamic
• Working in a fast paced unsupervised environment
• Strong interpersonal skills
• Good planning and organisational ability
• Committed and dedicated
• Ability to exercise high levels of confidentiality and maturity
• Must have a strong work ethic and be trustworthy
• Reliable and self-motivated
• Good communication skills – verbal and written

Functional Competencies (Skills)

• Hands-on experience in designing, prepping, configuring, installing, troubleshooting and maintaining BI solutions
• Analytical Skills
• Very good problem solving capabilities
• Strong attention to detail

Experience and Qualifications: 

• Minimum 5 years’ experience in a Data Warehouse developer role
• Tertiary education or relevant specific certifications will be an advantage

Special Requirements

• Willingness and commitment for occasional after hours work
• Ability to coach and mentor junior staff