At Clientèle, we’re dedicated to making your life easier.
The Clientèle App is your all-in-one solution for managing policies, claims, and accessing Clientèle Royalty on the go. With the Clientèle App, you’re in control, anytime, anywhere.
This App is FREE to use once downloaded!
(On all major SA networks)
Why you should download the Clientèle App:
Policy Management Made Simple
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Secure and Convenient
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Log a Claim
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Save Time and Effort
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Clientèle Royalty is here!
Simply DebiCheck and pay all of your premiums and get monthly benefits and savings for FREE.
Plus, stand a chance to Spin & Win for your
share of R10 Million in prizes* every month!
*Terms and conditions apply.
Clientèle App Profile Deregistration
We regret to see you go. If you are considering deregistering your Clientèle App profile, please be aware that you will no longer be able to utilise our convenient In-App Self-Service options or access your Clientèle Royalty benefits. Should you wish to continue, below are the steps to deregister your profile.
Steps to Deregister Your Clientèle App Profile:
1. Log in to the Clientèle App:
Enter your credentials to access your account.
2. Navigate to the Menu:
Select the Menu button (the three lines in the top left corner).
3. Locate ‘Profile’:
Scroll through the menu items to find ‘Profile’.
4. Select ‘Deregister Profile’:
Within the Profile section, choose the option to deregister your profile.
5. Initial Confirmation:
A pop-up screen will appear notifying you of your selection. Please click ‘Confirm’.
6. Final Confirmation:
A second pop-up screen will appear, requesting you to confirm your selection. Please click ‘Yes’.
7. Completion of Deregistration:
Your Clientèle App profile has now been successfully deregistered.
Please note that once your profile is deregistered, all your app data, self-service capabilities, and Clientèle Royalty benefits will no longer be accessible.
Should you have any questions or if there is anything we can do to improve your experience, we encourage you to contact our Self-Service team before making your final decision.
In line with clause 2.2 of the Privacy Policy, the deletion of your Mobile App profile will still result in us retaining certain personal information which is necessary for us to service you and/or help you to gain access to your benefits as a customer in future. For more information click here.