Claims Process
Claiming from Clientèle is clear and simple. You will be able to claim in case of: natural death, accidental (unnatural) death, hospitalisation*, dread disease, disability or legal advice.
- For policy changes, please visit Clientèle self-service available at selfservice@clientele.co.za;
- For Claims and Encashment queries, please use our WhatsApp platform. The WhatsApp number is 067 342 7248. (Standard rates apply);
- For all life-related queries, email: services@clientele.co.za and for legal assistance email: legalservices@clientele.co.za;
- You can also use our Clientèle App available on Google Play and the Apple App Store;
- For Legal claims, please WhatsApp: 0670438460 / 0670415858 / 0670423138 (Standard rates apply).
Be safe. Be kind. Be responsible.