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Claims Process

Claiming from Clientèle is clear and simple. You will be able to claim in case of: natural death, accidental (unnatural) death, hospitalisation*, dread disease, disability or legal advice.

  • For policy changes, please visit Clientèle self-service available at selfservice@clientele.co.za;
  • For Claims and Encashment queries, please use our WhatsApp platform. The WhatsApp number is 067 342 7248. (Standard rates apply);
  • For all life-related queries, email: services@clientele.co.za and for legal assistance email: legalservices@clientele.co.za;
  • You can also use our Clientèle App available on Google Play and the Apple App Store;
  • For Legal claims, please WhatsApp: 064 000 2096 (Standard rates apply).

Be safe. Be kind. Be responsible.

  • By submitting your details you consent to Clientèle processing and retaining your personal information in line with their Privacy Policy which is available on: www.clientele.co.za