Projects and Initiatives

Clientèle strives to ensure ethical business practices in its interaction with its employees and the public. In addition to upholding the general principles of good corporate governance, Clientèle aims to be recognised by all our stakeholders as a company that makes a significant contribution to the sustainable development of the communities that we operate in and serve.

Our commitment to South Africa is demonstrated through various initiatives, which involve staff, clients and the community at large. Corporate Social Investment is an important part of Clientèle’s strategies and objectives and is about more than just being a good corporate citizen, it is about giving back to the communities in which we operate, empowering them and ensuring that all projects are sustainable over a long period of time. Corporate Social Investment is a strategic objective of ours that filters through our business activities and is aligned to the Clientèle brand promise.

Clientèle has been associated with the Sithabile Child and Youth Care Centre for more than eight years. Located in Putfontein, Benoni, the Centre is a haven for 85 children, ages two to eighteen, who come from backgrounds of neglect, abandonment and exploitation. More than half of the children are orphans, many as a result of the HIV/AIDS pandemic and the resulting child-headed household phenomenon. The funds contributed by Clientèle are used to buy food, clothing and other essentials. Several children from Sithabile have received bursaries from the Group’s Employee and IFA Bursary Scheme for the duration of their tertiary education.

Every year Clientèle awards a bursary to an academically deserving child of a staff member to study at one of South Africa’s top tertiary institutions. Applicants must meet a certain criteria in order to qualify. T & C’s apply.

Applicants must be:

  • The biological child or under the legal guardianship of a Clientèle employee who has been with the company for 12 or more months prior to 30 April 2022;
  • A  South African citizen;
  • Under the age of 21 at 30 April 2022;
  • Have a minimum aggregate of 60%, with all subjects being a minimum of 50% in Grade 11 and 12 and if already at University, all subjects must have been passed with a minimum of 50%.

Clientèle’s policy on HIV/AIDS shows a clear commitment to the maintenance of a healthy work environment, by protecting the physical and emotional health and well-being of employees. The Group does not discriminate against employees with chronic or life-threatening illnesses, including HIV and AIDS. In practising the central promise of the policy, a formalised Employee Wellness programme is run in conjunction with an external wellness provider, Careways.

The role of the Wellness programme is to provide our staff with information, guidance and support in terms of their overall wellbeing. Clientèle’s staff and members of their immediate families have access to a range of specialised services that include, but are not limited to psychological counseling, debt rehabilitation, legal assistance and medical advice. In partnership with Lifesense Disease Management, employees that are HIV positive have access to free anti-retroviral medication, counseling, ongoing treatment, support and case management.

In addition to this, as an extended benefit, all employees and their immediate families have access to a programme that seeks to prevent HIV infection via accidental exposure either through trauma or any other circumstance. As a service to all employees, an annual wellness testing campaign is conducted where employees can be voluntarily tested for sugar diabetes, blood pressure, cholesterol and HIV infection. This serves to increase awareness and highlights treatment options available to employees. Furthermore, National AIDS week is actively promoted with a range of awareness-related activities that include poster competitions, industrial theatre and prayer facilities.

Through the IFA Division, Clientèle has enabled ordinary South Africans to improve their lives and their lifestyles. Full support, training and administrative assistance is afforded to all members of the network. Through training initiatives an average of 20,000 Individuals per month receive training through the IFA Presenters network. In addition, a further average of at least 100 individuals per month receive specialised training on issues such as basic financial life skills and business building skills. +/- 95% of the demographic composition of our network is made up of historically disenfranchised individuals from disadvantaged communities. Click here to visit the IFA website

With a strong emphasis on the development of individuals from disadvantaged backgrounds, Clientèle actively pursues Learnerships. Clientèle is strongly focused on assisting individuals with either learning or physical disabilities.

Other national initiatives are supported throughout the year, including Casual Day which raises funds for disabled individuals, hosting of blood donor clinics and a support programme to Schools used as IFA Presentation Venues.

Clientèle recognises that while meeting the needs of its clients it has an impact on the environment directly and indirectly. Clientèle is committed to meeting the needs of its customers and employees in an environmentally sound and sustainable manner.

Clientèle hosted a two day Annual Youth Development Initiative in July for grade nine to twelve leaners who are at the critical age and need assistance with shaping their professional futures.

The learners were children of Clientèle staff members and were also joined by youth from disadvantaged communities. Activities included a tour of the Clientèle office park, career assessment tests and discussions about real life problems. The learners left the Youth Day Initiative feeling inspired about what they have the potential to achieve in the future.


Thursday, 22 August 2018. Thanks to the donations of Clientèle Staff, this year’s Winter Warmer project was a great success. Senior CSI Officer, Emily Molakeng and Communications Consultant Aimee Thatcher visited the United Cerebral Palsy Association of South Africa to deliver the donation to Johannes Makola, a senior staff member at UCPA, who was grateful to receive it. Corporate Social Investment is an instrumental part of Clientèle, striving to help those in need.

Clientèle was able to pay tribute to Nelson Mandela’s centenary by preparing 500 food parcels which were donated to the identified communities in need of assistance. None of this would have been possible without the generosity of Clientèle staff members, who kindly donated the various food items. This indeed proves that Clientèle cares.

On 22 June 2017, Clientèle staff donated blankets and clothes to assist Abanqobi Tingwazi Community Centre, an organisation based in Orange Farm.

Orange Farm is widely regarded as one of South Africa’s largest informal settlements. Organisations like Abanqobi Tingwazi Community Centre have a valuable role in providing stability and hope to the community.

“Clientèle believes in giving back and making a difference in people’s lives. Winter Warmers is one of our many campaigns that we implement to help communities who are in need.