In the unfortunate, but certain event of death, your family should not have to worry about the money for the funeral; this is why the Clientèle Funeral Dignity plan pays out within just 24 hours.
- From R330 per month;
- Pays between R35,000 and R100,000;
- Up to R50,000 individual cover;
- R154,000 family cover for R2.65 per person per day;
- Cover up to 13 people on 1 plan;
- Pays out within just 24 hours;
- R200 airtime when you claim;
- Includes a Groceries and Unveiling benefit;
- Double Accidental death benefit for the main member;
- Enhanced Benefits: You will have access to a 24 hour funeral helpline where professionals will assist you with various aspects of the funeral arrangements, like grief counselling, repatriation of the body and discounted rates with various funeral suppliers.
Get access to your Royalty benefits by visiting the App or click here today.
| Clientèle Funeral Product Brochure | View |
| Clientèle Funeral Plans Additional Benefits | Download |
| Funeral Dignity Plan Terms and Conditions | Download |
| DebiCheck How to Guide | Download |
| Clientèle Combined Product Brochure | View |
Funeral Guide
| English | Download | Tshivenda | Download | |
| Afrikaans | Download | Sesotho | Download | |
| Xhosa | Download | Zulu | Download |
In the unfortunate, but certain event of death, your family should not have to worry about the money for the funeral; this is why the Clientèle Ultimate Dignity plan pays out within just 24 hours.
The only funeral plan that pays back all your premiums. Your beneficiaries receive the full cover amount plus all the premiums for the deceased member, with a valid death claim.
- From R390 per month;
- Pays between R30,000 and R100,000;
- Up to R50,000 individual cover;
- Up to R500,000 family cover;
- 3 Children covered at no additional cost;
- Pays within 24 hours;
- R200 airtime when you claim;
- Includes Groceries, Unveiling and Transport benefit;
- Cover up to 13 people on 1 plan;
- 24 Hour funeral helpline;
- Half of your premiums back at age 65: Clientèle now gives you the option to receive 50% of your premiums back in cash at the age of 65. The money can be used to ease the pressure of not earning an income anymore. The remaining 50% of premiums paid will be paid back to the beneficiaries upon death. This benefit only applies to members who join before the age of 50.
Get access to your Royalty benefits by visiting the App or click here today.
| Clientèle Funeral Brochure | View |
| Clientèle Funeral Plans Additional Benefits | Download |
| Ultimate Dignity Plan Premium Payback Benefit | Download |
| Ultimate Dignity Plan Terms and Conditions | Download |
| DebiCheck How to Guide | Download |
| Clientèle Combined Product Brochure | View |
Funeral Guide
| English | Download | Tshivenda | Download | |
| Afrikaans | Download | Sesotho | Download | |
| Xhosa | Download | Zulu | Download |
Funeral Guide
Clientèle is proud to present our Funeral Guide. After months of research, focus groups and consultations with various subject matter experts, we have produced an easy-to-read brochure to assist South Africans with the daunting task of planning a funeral and preparing for it in the future. Clear, simple and honest, it is an added benefit to our loyal policyholders and free for all to download here on our website.
| English | Download | Tshivenda | Download | |
| Afrikaans | Download | Sesotho | Download | |
| Xhosa | Download | Zulu | Download |
Important Steps
| Important steps to remember if a loved one passes away. | Read More |
Funeral Planning Checklist
| A guide to help you plan a funeral. | Read More |
Life File
| A Life File will go a long way in helping your loved ones deal with the administration and paperwork after your passing. | Read More |
Will Template
| A properly drafted Will ensures that , on your death, your Estate is distributed efficiently to your beneficiaries. | Read More |
| Clientèle Funeral Dignity Plan | Clientèle Ultimate Dignity Plan | |
|---|---|---|
| No. of people you can cover | Cover up to 13 people on 1 plan | Cover up to 13 people on 1 plan |
| Total Pay-out | Pays between R35,000 and R100,000 | Pays between R30,000 and R100,000 |
| Standard Benefits | Grocery Benefit - R3,000 Unveiling Benefit - R2,000 |
Grocery Benefit - R3,000 Unveiling Benefit - R2,000 Transport Benefit - R2,000 |
| Airtime Benefit | R200 Airtime | R200 Airtime |
| Premium Pay Back Benefit | No | Yes. Six month waiting period. Excludes children. |
| Funeral Assist Benefits through Direct Rewards | Yes | Yes |
| Double Accidental death benefit for the main member | Yes | No |
Funeral Claims Process
In the event of a death, you will need to lodge a claim on the deceased person’s insurance policy so that it can be assessed.
Clientèle has made it simple for you to claim by giving you the option to choose the method you are most comfortable with:
- Contact our Call Centre on 011 320 3000;
- Fax us on 011 320 3170;
- SMS your Policy Number to 31041 (Standard rates apply);
- Complete the call me back form on the right hand side and a consultant will call you;
- Visit us at the Clientèle Head Office: Clientèle Office Park, Cnr. Alon and Rivonia Road, Rivonia, Morningside;
- E-mail claims@clientele.co.za.
You can help speed up the claims assessment process by having the following documents ready when lodging a Funeral Claim:
Natural death
- A copy of the Notice of Death/Stillbirth (DHA 1663) form;
- A certified copy of the insured’s identity document;
- A certified copy of the beneficiary’s identity document;
- A certified copy of the death certificate.
Unnatural death
- A copy of the Notice of Death/Stillbirth (DHA 1663) form;
- A certified copy of the insured’s identity document;
- A certified copy of the beneficiary’s identity document;
- A certified copy of the death certificate;
- A ‘Police Report’ to be completed by the Investigating Officer.
Please note that we may require additional information / documentation dependent on the individual circumstances in order to assess the claim.
Visit Death Certificates website for more information : http://www.dha.gov.za/index.php/civic-services/death-certificates
Testimonials
“The claim process was very fast and efficient, my brother burial was dignified. Clientèle is the name you can trust”
“Clientèle helped me all the way. There was even enough money left to help the close family members. Clientèle is like family"
“I would recommend Clientèle’s excellent service, within 24 hours the money was in my account”
“Clientèle paid out in 24 hours, hassle free”
“Clientèle, did not disappoint me from day one, what they promised, they delivered”
“Getting the money so quickly from Clientele, helped me plan my mother’s funeral with ease”
“I used to have a policy with another company, I switched to Clientèle because of their excellent service after the passing of my brother”
“Clientèle came to my rescue not once but twice, they really are a true blessing”
“It was very important to give my mother a dignified funeral, she was my hero”
“My experience with Clientèle Life was amazing”
“Clientèle was there for us in hour of need”
“I never go shopping without my Clientèle Rewards”
“I love Clientèle Rewards, it works for me”
“Clientèle are professional and efficient and I know my family are in good hands. I told my family, I don’t want a fancy funeral, they must come there for a koeksister and a sandwich and use the rest of the money for their future”
“I chose a Clientèle funeral plan because it’s affordable and suits my budget. I will never stop paying my monthly premium, it is as important as buying groceries”
“I’m a farmer and I’m a business man, and I know a good deal when I see one, Clientèle is a good deal. My family is everything to me. That’s is why I have a Clientèle Funeral Plan”
“Clientèle is clear, simple and affordable, and that’s why I trust them. I would like my funeral to be dignified and my kids to be taken care of and that’s where Clientèle comes in”
“I am proud of giving my uncle the funeral he deserves; the coffin, the tombstone and the catering.”
“The service was very quick. I went to a shopping mall to go and fax through the documentation. By the time I left the shopping mall, I had received the airtime.”
“Clientèle helped me bury my loved ones with dignity.”
“My experience with Clientèle has been amazing. They made an unbearable situation slightly more comfortable.”
"When someone passes on, sometimes you cry double because you are sad you have lost a loved one and then the second thing you cry again and stress again because there is no money, now you have to cry more now, but with Clientèle Life you know I can mourn my cousin and then can smile because you know there will be money in your account.”
‘I am very proud to have given my father a dignified funeral.’
‘They treated us with respect and dignity and cared about us as a family.’
‘It took only one phone call and my claim was settled. I am very grateful to Clientèle.
‘I was very happy with the service from Clientèle. Clientèle is the name I trust.’
"Clientèle paid all my premiums back."
"My funeral cover did not cost me anything."
"I am proud to have given my cousin a decent funeral. That’s very important in our culture."
"Everything went smoothly. It was a very dignified funeral."
"I would not have been able to afford the Funeral by myself. Thank you, Clientèle!"
"The service is professional. It is like speaking to a family member that knows what you are going through."
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