Purpose: 

The Business Development Consultant: Strategic Partnerships is responsible for identifying, developing, and managing strategic partnerships that drive sustainable growth and expand the distribution footprint of Legal Insurance products. The role focuses on building high-value relationships with key business partners, intermediaries, affinity groups, and distribution channels while ensuring mutual value creation, commercial success, and long-term engagement. The incumbent will support the end-to-end partnership lifecycle, including prospecting, onboarding, relationship management, performance optimization, and strategic growth initiatives to accelerate market penetration and revenue generation.

Duties & Responsibilities

Strategic Partnership Development

• Identify, evaluate, and secure new strategic partnerships aligned with the Legal Insurance growth strategy.
• Develop and execute partnership acquisition plans to expand market reach and increase business opportunities.
• Build strong relationships with key stakeholders, decision-makers, and executives within partner organizations.
• Represent the business at industry events, networking forums, and partnership engagement initiatives.

Relationship Management

• Develop and maintain long-term relationships with strategic partners to maximize commercial value and business performance.
• Conduct regular business reviews and engagement sessions with partners to strengthen collaboration and identify growth opportunities.
• Ensure a high level of partner satisfaction through proactive engagement and service excellence.

Business Growth & Revenue Enablement

• Drive revenue growth through the acquisition of new partnerships and the optimization of existing relationships.
• Collaborate with internal stakeholders to develop customized value propositions that meet partner and customer needs.
• Support the implementation of sales and growth initiatives to achieve business targets.

Partnership Support & Implementation

• Facilitate the onboarding and integration of new strategic partners.
• Coordinate product training, knowledge-sharing sessions, and ongoing support to ensure partner capability and effectiveness.
• Assist partners with operational, process, product, and system-related queries.
• Collaborate with internal teams to resolve issues impacting partnership performance and customer experience.

Performance Monitoring & Continuous Improvement

• Monitor partnership performance against agreed commercial objectives and key performance indicators.
• Assist with corrective plans on underperforming partnerships and implement corrective action plans.
• Drive initiatives designed to improve partner engagement, productivity, retention, and profitability.

Reporting & Business Insights

• Prepare weekly / monthly reports on partnership performance, pipeline activity, and growth outcomes.

Stakeholder Engagement & Collaboration

• Work closely with the Legal Strategic Team, Marketing, Operations, Product, and Compliance teams to deliver partnership objectives.
• Facilitate alignment between internal business priorities and partner expectations.
• Support the development and execution of strategic business initiatives and campaigns.
• Contribute to the achievement of broader business development and organizational goals.

Compliance & Governance

• Promote ethical business practices and ensure adherence to company policies and procedures.

Desired Experience & Qualifications

Minimum Requirements

• Grade 12 / Matric (Essential)
• Relevant tertiary qualification in Business Management, Marketing, Sales, Commerce, or related field (preferred)
• FAIS Accreditation (where applicable)
• 3–5 years’ experience in Business Development, Strategic Partnerships, Relationship Management, Distribution, or Sales within the Insurance or Financial Services industry
• Proven experience in acquiring, managing, and growing strategic partnerships
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Strong commercial acumen, negotiation, and stakeholder management skills
• Excellent presentation, communication, and relationship-building abilities

Key Competencies

• Strategic Thinking
• Business Development & Partnership Management
• Commercial Negotiation
• Relationship Building
• Stakeholder Engagement
• Influencing & Networking
• Customer-Centric Mindset
• Results Orientation
• Planning & Execution

Success Measures

• New Partnership Acquisition
• Revenue and Premium Growth
• Partnership Retention and Satisfaction
• Market Expansion
• Lead Conversion Rates
• Strategic Initiative Delivery
• Achievement of Business Development Targets