Purpose: 

The CBC Product Manager will be responsible for management, enhancement and growth of the Rewards products.  This includes monitoring, analysis and reporting on the Perks, 1Lifestyle Plus and rebranding products as well as improving the overall client proposition.

Key Areas of Responsibility: 

• Delivery of product implementation and changes
• Lead product innovation
• Tracking of product performance & implementation of tactical initiatives to drive performance

• End to end life cycle management for products

• Responsible for daily, monthly and quarterly performance reporting
• Provide insights to drive marketing & product usage campaigns while balancing the cost to company
• Track performance of all sales and marketing campaigns to ensure ROI
• Work with the various sales team to improve sales, by providing customer insights and input into sales scripts
• Product innovation and project management to enable effective delivery
• Demonstrate excellent ability to define and implement successful products
• Liaise and negotiate with third party service providers for potential solutions
• Management of third party suppliers and clients
• Management and preparation of budgets
• Management of the relevant Apps and Mobi sites
• Developing client value propositions

Qualifications and Skills: 

• Relevant commercial degree
• Minimum of 5 years’ product or business management experience
• Strong project management skills
• Financial acumen
• Good analytical and problem-solving skills
• Strong relationship management skills

Behavioral Competencies

• Excellent written and verbal communication skills
• Ability to influence cross-functional teams
• Comfortable with a constantly changing pressurized environment
• Good attention to detail
• Ability to work independently